• Compliance and Data Protection

  At Bella Bag, we are fully committed to safeguarding your privacy and ensuring compliance with relevant data protection laws, including the Information Technology Act, 2000 (IT Act) and the Sensitive Personal Data or Information (SPDI) Rules. We also adhere to international privacy standards, including the General Data Protection Regulation (GDPR). Our company implements robust measures to securely handle your personal data, maintaining the confidentiality and integrity of the information you share with us. We continuously review and enhance our systems to protect against unauthorized access, misuse, or data breaches.

• Data Collection and Usage

  We collect personal information in line with legal and ethical standards. The data we gather includes details such as your name, contact information, payment information (for purchases), and any additional information you voluntarily provide through our website. This data is used to process your orders, provide customer support, and communicate with you about your orders or promotions. We will not collect or process sensitive personal data without your explicit consent, as outlined by the IT Act.

• Transparency and Accountability

  Transparency is vital at Bella Bag. We want you to understand how your personal data is collected, used, and stored. We are accountable for managing your information and aim to provide clear and accurate communication about our data practices. Our privacy policy is regularly reviewed and updated to ensure compliance with applicable laws and best practices.

• User Rights and Choices

  We respect your rights concerning your personal information. You have the right to access, update, or delete your personal data at any time. If you wish to review, modify, or request the deletion of your information, please contact us at [email protected]. We will address your requests promptly and in accordance with relevant laws.

• Data Sharing and Third-Party Service Providers

  We may share your personal information with trusted third-party partners, such as payment processors, logistics providers, and customer support services, who assist in the operation of our business. These third parties are obligated to handle your information securely and only for purposes related to their services. We do not share your data with third parties for marketing purposes without your explicit consent.

• Retention of Personal Information

  We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your personal data is no longer needed, we take appropriate measures to securely delete or anonymize it. If you have any questions about how long we retain your data or wish to request its deletion, please contact us at [email protected].

• Security Measures

  The security of your personal information is important to us. We implement advanced security measures, such as encryption, secure storage, firewalls, and regular audits to protect your data from unauthorized access, alteration, or disclosure. While we strive to maintain the highest level of security, please be aware that no system is completely immune to risks. In the event of a data breach, we will notify you promptly, in line with applicable regulations under the IT Act.

• Privacy of Users with Special Needs

  Bella Bag is committed to ensuring that all individuals, including those with special needs, can enjoy our services with ease and confidence. We do not specifically target our services at individuals with particular vulnerabilities or needs. However, we are dedicated to providing the best possible experience for all our customers. If you have any concerns regarding your privacy or need assistance with accessing our services, please contact us at [email protected], and we will gladly assist you.